Privacy Policy
Privacy Policy
Privacy Policy
We are Whale Harry A.Ş. ("Whale Harry," "we" or
"us"). We respect your privacy and work hard to
protect the confidentiality of information that you give
us. We will only share your personal data with third
parties in the event that it’s needed for the provision of
services and data you have requested (explained in
detail in this privacy policy).
About us
Whale Harry is the data controller responsible for your
personal data and is the sole owner of the Whale
Harry.com website ("Website"), Whale Harry mobile
and desktop applications, Whale Harry services
(each, a "Service") and all of the information collected
on it. Whale Harry collects information from users in
several ways (explained in detail in this privacy
policy).
This privacy policy applies to personal data that we
collect from you when you visit this Website, create an
account, use our applications or services ("you" or
"your" being interpreted accordingly). It providesinformation on what personal data we collect, why we
collect personal data, how it is used, the lawful basis
on which your personal data is processed, how it is
stored, and how we share information.
As used in this privacy policy, "personal data" means
any information that relates to you from which you can
be identified.
By using our Service or submitting your personal data,
you are agreeing to accept the terms of this privacy
policy, so please read it carefully. If you disagree with
this privacy policy at any point or time, you should
stop using our Services and delete your user account.
Updates
We may update this privacy policy at our discretion
from time to time by posting a new version on our
Website. You should check our Website occasionally
to ensure any changes made are suitable for you. If
required by applicable law, you will be informed of any
significant changes made to the privacy policy.
The current version of this privacy policy was modified
on April 19, 2024.
Personal data that we
collect
There is no need to create an account when
searching and viewing information from certain
markets, such as symbols, quotes, financial data, aswell as ideas and publicly available data of Whale
Harry users.
Data we receive from you:
1. User accounts. If you decide to create an
account, you will need to provide us with some
personal data so we can provide you with access
to our additional services that users benefit from.
You may also elect to provide us with additional
information about you, as described below.
During registration you will be required to provide
us with either:
• your username, email address;
• your account information with one of the
following social Internet services: Facebook,
X (formerly Twitter), Google, Yahoo!, LinkedIn,
Apple; and
• if you want to buy a subscription, we will need
your first name, last name and postal
address.
2. In some cases, you may need to provide and
verify your phone number. You can also add
additional information about yourself in the profile
settings, however, this is not mandatory.
The following information will be publicly
displayed:
• username, the image you have elected to
provide as your user avatar, signature, "About
me", X (formerly Twitter) handle, YouTube
channel link, YouTube username, Facebookprofile, Instagram profile and website, date
joined, subscription level.
3. The following information will not be publicly
displayed:
• your first and last name, phone number and
email.
4. If you register to be a user of Essential/Plus/
Premium/Expert/Ultimate Accounts (a "Paid
User"), our third party payment processor will also
process information about your payment card and
bank account information or payment account
information that we require for the purpose of
recording and processing your account
registration. For further details, please refer to the
point below titled "Payment information", under
the section headed, "When we share your
personal information."
5. Contact data. We also process any personal data
you choose to give when corresponding with us
by phone, email, or otherwise visiting and
interacting with this Website or any other services
we operate.
By providing your phone number, you agree to
receive text messages from us. Message and
data rates may apply. Message frequency varies.
We will not share your contact phone number with
any other parties unless explicitly specified by this
policy.6. Partners data. We also process personal data
you choose to give at registration and connection
to the Partner Program (for more information
please see Partner Program Rules).
7. Cookies and other technologies. We use
browser cookies (small text files placed on your
device) to administer our Site, gather and analyze
statistical information, ensure security, to fight
spam, and for advertising purposes. Cookies
allow us to provide you with a better user
experience when you browse our Website and
also helps to improve its features. More detailed
information on the use of cookies can be found in
our Cookies Policy.
We also use web beacons (tiny graphics with a
unique identifier) for analytics and advertising
purposes and to develop, test, and improve our
services further, as described in our Cookies
Policy.
8. Log files. Like most websites, we use web server
log files. Records in our log files include internet
protocol (IP) addresses (see the "Device
information" section below for further details),
browser types, internet service providers, referring
pages, exit pages, platform types, and date/time
stamps. We use web server log files to administer
the site, provide broad traffic information for site
planning purposes, and to ensure that our terms
of service agreement is being adhered to. Notethat IP addresses are not tied to personal data in
our web server log files.
9. Device information. We collect the following
information about the devices you use to interact
with our services: IP address of the device (from
which we can also infer the country you are
connecting from), device type, operating system,
application and browser version. We collect this
information to prevent spam and abuse of our
services. IP addresses may be considered
personal data in certain jurisdictions, and will be
treated in accordance with this privacy policy.
10.Analytics. When you are using our Website,
mobile and desktop applications, or widgets we
provide to another site, we may collect analytics
information automatically. This information may
include your general device information, device
identifiers (for example, Google Advertising ID, if
you are using an Android device, or Advertising
Identifier (IDFA), if you are using an iOS device),
network information, website, and application
interaction events. We collect pseudonymous data
only and this analytic information does not include
any personal identifiable information from your
profile. We use this information to analyze and
improve the work of our services and applications,
and to develop, test, and improve our service
further. For this purpose we may use internal
analytic as well as third party service providers.
For further details about our use of third partyservice providers, please refer to the Analytics
providers section below.
11.Data we receive from third parties. When you
sign in to your account using your internet service
credentials (Facebook, X (formerly Twitter),
Google, Yahoo!, LinkedIn, Apple), such service
sends us your username and the email address
associated with the credentials you've used. We
neither control nor take any responsibility for the
way third parties provide information about you
and/or process your personal data.
How personal information
is used
We use personal data in various ways that are
necessary to provide the services you intend to use,
certain legitimate interests, and as a necessity in
order to comply with applicable law, as further
described below.
We do not generally rely on your consent to allow us
to process your personal data if there is another lawful
ground available. If we do rely on your consent, we
will make this clear to you at that time.
1. Profile. A profile is a set of information for each
individual user that details his/her viewing
preferences. User settings (chart settings,
toolbars, buttons, etc.) are kept solely for the
purpose of customizing the user's experiencewhen using the Website, applications or user
accounts. We do not share private profile settings
with any third parties.
Note that when you create an account, other
users or visitors may access your public profile
and see any information you have made publicly
available about yourself.
2. User account and profile operations. We use
your contact details, such as username, email
address, or phone number, in the following ways:
• to authenticate your user account, ensure its
security along with the security of our
services, and to prevent spam, fraud, and
abuse;
• to acknowledge, confirm, and deal with your
user account;
• to send all new users a welcome activation
email to verify their email address;
• (For Paid Users) to provide you with
subscription services and contact you
regarding your use of such services. This is
necessary for us to implement your requests;
and
• Paid Users will also receive a notification
email from our payment processor if there are
any issues regarding billing their cards for
auto-renew subscriptions. Users cannot optout of these messages, though they can
delete their account.
3. User account deleting. You may refuse to use
our Website and/or application and may ask us to
delete your account in the Profile settings. Your
account will be deleted after 30 days. During this
time, you can stop the deletion process at any
time.
Please note that if you have requested your
account to be deleted, we will delete the
subsequent personal data you have supplied us.
Some data, such as published ideas/scripts and
messages sent to other users, will be saved as
they have already integrated into our system. This
data must be stored to maintain the integrity of the
platform.
For legitimate business processes and for
compliance with legal obligations, including tax
laws, audits, and security, we must retain certain
data for an extended period. This data includes,
but is not limited to, transaction logs, financial
records, addresses, and employment details. The
duration of retention for each type of data will
comply with specific legal requirements, extending
up to 10 years.
Note that search engines, as well as third parties,
can keep copies of your publicly available
information once your account has been deleted.
It should also be noted that published ideas willremain on the site and messages sent to other
users cannot be deleted.
4. Marketing. We may send you marketing emails
about our products or services that are similar to
the products or services you are subscribed to,
including information about events and other
promotions we feel may interest you. This is
unless you have indicated to us that you do not
wish to receive communications in this manner.
We will send you other promotional information by
email only with your consent, which was given at
the time you provided us with your personal data.
5. Social notifications. We can notify you via email
about new users who have followed you, liked an
idea, new ideas of users that you follow, and so
on.
6. Service-related announcements. On rare
occasions, it may be necessary to send out
service-related announcements. For instance, if
our service is interrupted for a prolonged period or
a major functionality upgrade is released, we
might send all users an email message.
7. Customer service. When you open a support
ticket, we use your contact details as well as
information about your device, server logs, a
description of the problem, along with any other
supporting materials (videos, screenshots, etc.) to
help resolve the issue(s).8. Legitimate interests. We will process your
personal data as necessary for certain legitimate
business interests, which include the following:
• where we are asked to respond to any of your
inquiries, comments, or grievances;
• to administer our services in order to better
understand how visitors interact with the
Website and application, and ensure that they
are presented in the most effective manner for
you and your computer/device;
• to develop and improve our mobile
applications;
• to share personal data among our affiliated
businesses for administrative purposes,
provide subscription services, and in relation
to our sales and marketing activities, except
where we require your consent, as described
above;
• to send you information about our products or
services that are similar to the products or
services you subscribed to (unless you have
refused or opted out of receiving these emails
at the time you provided us with your email
address or you have indicated to us that you
do not wish to receive communications in this
manner). Our legitimate interest is to ensure
our marketing is relevant to you, so we may
process your data to send you information onour products or services that is specifically
tailored to your interests;
• we may anonymize, pseudonymize,
aggregate and de-identify the data that we
collect and use this data for our own internal
business purposes, including sharing it with
our business partners, our affiliated
businesses, agents and other third parties for
commercial, statistical and market research
purposes. For example, to allow those parties
to analyse patterns among groups of people
and conducting research on demographics,
interests, and behavior;
• for internal business/technical operations,
including troubleshooting, data analysis,
testing, research, statistical and survey
purposes, and as part of our efforts to keep
our Website, network, and information
systems secure; and
• to (a) comply with legal obligations, (b)
respond to requests from competent
authorities; (c) enforce our Terms of Use or
House Rules; (d) protect our operations or
those of any of our affiliated businesses; (e)
protect our rights, safety or property, and/or
that of our affiliated businesses, you or others;
and (f) enforce or defend legal rights, or
prevent damage. This means we can storeand disclose your information to law
enforcement authorities, state, or government
agencies if we establish that such disclosure
is necessary to comply with the law. This
includes responses to court orders or
subpoenas, as well as other judicial or
regulatory processes.
11.As used in this privacy policy, “legitimate interests”
means the interests of Whale Harry and our
affiliated businesses in conducting and managing
our business. When we process your personal
data for our legitimate interests, we make sure to
consider and balance any potential impact on you
and your rights under data protection laws. Our
legitimate interests do not automatically override
your interests. We do not use personal data for
activities where our interests override the impact
they may have on our users, unless we have their
explicit consent or those activities are otherwise
required or permitted by law.
When would we share
personal information
We share your personal data with third parties in the
following situations:
1. Service providers. Whale Harry, like many
businesses, occasionally engages with selectedthird parties who act on our behalf to support our
operations, such as (i) card processing or
payment services (see the point below headed
"Payment information"), (ii) IT suppliers and
contractors (i.e. data hosting providers or delivery
partners) as necessary to provide IT support and
enable us to provide subscription services and
other goods/services available on this Website or
to users, (iii) web and mobile analytics providers,
(iv) providers of digital advertising services, and
(v) providers of marketing and sales software
solutions. Pursuant to our instructions, these
parties may access, process or store your
personal data in the course of performing their
duties to us and solely in order to perform the
services we have hired them to provide.
2. Payment information. Paid Users must provide
payment information (name, postal address,
payment card information or payment account
information). This information is used for billing
purposes only and is processed by our payment
processors. When you are making a payment, we
do not have access to your payment card
information. Should we have any issues with
processing an order, the email address you have
provided will be used to contact you.
3. Third-party content providers. When you buy
market data from ICE or other stock exchanges,
we give them your contact details (name, phone
number, address and email) and you sign theagreement. This data is also processed by ICE or
other stock exchanges in order to provide you with
access to the exchanges.
4. Whale Harry affiliated businesses. In order to
provide the services you request from us, our
affiliated businesses may access and process the
information which we collect from you for the
purposes described above, including offering
products and services to you. Our affiliated
businesses will only use your data for the
purposes for which we originally collected said
data.
5. Analytics providers. We may use third-party
service providers to monitor and analyze the use
of our services and mobile/desktop applications.
We use this information to analyze and improve
the work of our services and mobile applications.
We may use Google Analytics as a web analytics
service on the Website, mobile apps and in
conjunction with the widgets we provide.
6. Business transfers. If we sell our business or our
company assets are acquired by a third party,
personal data held by us about our general
account users, subscription account users or
customers may be one of the transferred assets.
7. Administrative and legal reasons. If we need to
disclose your personal data (i) to comply with a
legal obligation and/or judicial or regulatory
proceedings, a court order or other legal process,
(ii) to enforce our Terms of Use, House Rules orother applicable contract terms that you are
subject to, or (iii) to protect us or our contractors
against loss or damage. This may include, but is
not limited to, exchanging information with the
police, courts or law enforcement organisations.
8. Advertising. We display advertising on the
Website and may use remarketing and tracking
features. Remarketing features allow us to display
advertising in a more targeted manner in order to
present advertisements of interest to users, based
on their activity on other websites. Tracking
features allow us to collect information about
impressions, ad clicks and certain actions that
users complete through our Website. This data
also helps us evaluate the performance of ad
campaigns. Note that we collect pseudonymous
data only. We may use the following services for
advertising, remarketing, and tracking purposes:
• Google Ad Manager and Google Ads — they
help us serve and measure the success of
ads on our site. For more information about
how Google uses data, please refer to
their Privacy & Terms document as well
as Google's Privacy Policy. You can opt out of
this by visiting the Network Advertising
Initiative opt-out page or by turning off the
personalization of Google ads via their Ad
Settings page.• Meta pixel — allows us to measure, optimise,
and build audiences for our advertising
campaigns.
• X (formerly Twitter) Conversion Tracking (X
Pixel) — helps us to measure our return on ad
expenditure. For more information about X
(formerly Twitter) data processing, please see
their Privacy policy. Note that we do not share
any personal information with our advertisers.
They can only access general statistics that
include the amount of impressions their ads
have generated as well as clicks.
9. Google reCAPTCHA. We use reCAPTCHA to
check whether data has been entered by a person
or by an automated program. We use this service
to protect our services from spam, fraud and
abuse. reCAPTCHA analyses the behavior of the
visitor using various characteristics and evaluates
various information for analysis purposes (e.g. IP
address, visit duration, or the user's mouse
clicks). This analysis begins automatically, as
soon as the website visitor accesses the website,
and runs in the background. Visitors are not
informed that an analysis is being performed. The
data recorded during analysis is forwarded to
Google.
10.YouTube API services. We use the YouTube API
to share your chosen video ideas to your YouTube
account. When you use this service, you will needto sign in with your Google account and grant us
permission to access your YouTube account. We
will only use this access to upload videos that you
choose to share with us. We will not store, modify,
delete, or view any other data from your YouTube
account. We will also not share your Google
account information with any third parties. You can
revoke our access to your YouTube account at
any time by visiting Google security settings page.
By using this service you are agreeing to be
bound by the YouTube Terms of Service.
Public information on our
site
1. Public profile. When you create your profile on
our Service, other users or visitors may access
your public profile and see any information you
have made available about yourself. When
browsing for trading ideas, they will only be able
to view your market information (i.e. published
ideas and scripts, markets allocation, top
mentioned Symbols, etc.), social information (i.e.
followers and following lists along with the ideas
that you follow and comment on), contact
information (i.e. your About section, avatar, links
to your social media accounts, website, etc.), your
community status (i.e. Moderator or Pro badges,
statistical information such as reputation points,views, likes, followers, registration date, as well
your last visit date). Your email address, however,
will not be visible (unless you choose to make it
visible).
2. Public content. Our Service allows those with a
registered user account to share their charts with
indicators and comments, their ideas, scripts, and
other content with the rest of the internet via our
publish features.
By using public publishing features, you grant us
an irrevocable, perpetual, and royalty-free license
to publish and disclose the content, as well as the
username of the author, which makes you
identifiable.
You can also publish your content as "private".
This means that it will not be displayed in your
profile or your lists of ideas, scripts, etc., nor will it
be indexed by search engines. However, users
who have a direct link to your content will be able
to view it. Note that you will control over who/
which users have access to a link.
When you comment on any content, we also
publish certain information about your comment:
including date, time and application (such as
"Whale Harry for iOS" if you commented on it from
one of our applications).
3. Chats and private messages. When you
communicate with other users in public and
private chats, we store and process yourmessages and any related information. We check
links to make sure there is no malicious software
or content as well as to detect spam and
prohibited images/text. When you use private
messages to communicate, please keep in mind
that the recipients have a copy of your
correspondence as well. This will continue to be
the case even if you delete such correspondence
from your account. Recipients can copy, store
and/or reshare these messages. Be constantly
vigilant of this.
Security of personal data
We use technical and organizational safeguards to
protect your personal data and require third parties
with whom we work to do the same.
We use Transport Layer Security (TLS) encryption
technology in order to protect certain information that
you submit to us. This technology protects you from
having your information intercepted by anyone while it
is being transmitted to Whale Harry or payment
processor. While on a secure page, such as our order
form, the "lock" icon in the browser window is
displayed, confirming that a secure and encrypted
connection has been established with the Website.
We work hard to ensure that our Service is secure
and that we meet industry standards. We also use
other safeguards, such as firewalls, authentication
systems (i.e. passwords, and personal identificationnumbers), and access control mechanisms to control
unauthorized access to systems and data. If you have
chosen to create an account, you are responsible for
doing everything you reasonably can to keep your
access details secret. You must not share these
details with anyone else.
We also do our best to protect user information offline.
All of our users' personal information is restricted to
our offices. Only employees who need to see the
information to perform their jobs are allowed to access
it.
The servers that store personal data are located in a
secure environment in a locked facility.
We are constantly improving the ways we secure,
store, and process the data we collect, including the
addition of physical security measures that help us
counter unauthorized access to our systems.
However, no method of electronic transmission or
storage is 100% secure. Therefore, we cannot
guarantee its absolute security.
Children and sensitive
personal data
This Website is not directed towards children who are
under the age of 18. We do not knowingly contact or
collect personal information from children below the
age of 18 years, or sensitive personal data ("racial or
ethnic origin, political opinions, religious orphilosophical beliefs, trade union membership, the
processing of genetic data, biometric data for the
purpose of uniquely identifying a natural person, data
concerning health or a natural person's sex life or
sexual orientation," etc.). If you believe we have
inadvertently collected such information, please
contact us immediately so that we can either obtain
special consent or delete the information.
Third-party sites
1. Links to other sites. At our discretion we may
add links (web links) to other websites from our
Website. These websites can be run by third
parties with separate and independent privacy
policies. We, therefore, have no responsibility nor
are we liable for any content, activities or privacy
policies of these linked sites. We suggest you
read the privacy policy of each and every site that
you visit.
2. Our hosted charting solutions. Some business
partners use our charting solutions on their own
websites. Such sites may display messages such
as "Powered by Whale Harry" or similar. We do
not control the privacy policies of these sites,
regardless of whether or not these messages are
displayed. Again, we suggest you read the privacy
policy of each and every site that you visit.EEA and UK users' specific
rights
Individuals subject to European and United Kingdom
("UK") data protection laws may have data subject
rights in relation to the personal data we hold on them
(described in detail below). This may, in and of itself,
be subject to limitations and/or restrictions.
If you are located in the EEA or UK, please contact us
to exercise your rights.
1. Accessing data. If prompted, we will confirm
whether or not we are processing your personal
data and if so, we will provide you with a copy of
that personal data along with any other pertinent
details. If you require additional copies, we may
need to charge a reasonable fee, but this can be
discussed and depends on the situation.
2. Restricting the processing of personal
data. You may ask us to restrict or 'block' the
processing of your personal data in certain
circumstances, for example, if you contest the
accuracy of the data or object to us processing it.
We will notify you before we lift any restriction on
processing. If we share your personal data with
others, we will notify them of the restriction
wherever possible. If prompted, and if it is
possible and lawful to do so, we will also notifyyou with whom we have shared or will share your
personal data so you can contact them directly.
3. Objections. You may:
• ask us to stop processing your personal data
at any time, and we will do so. If we are
relying on a legitimate interest to process your
personal data, then it should not be a problem
unless we demonstrate compelling legitimate
grounds for processing;
• object to our processing of your data for the
purposes of direct marketing at any time. This
can be done by clicking the "unsubscribe"
button in our marketing emails; and
• refuse to receive service notifications via
email (for example, when a user you are
subscribed to publishes a chart, idea, etc.).
This can be adjusted in the User Settings.
4.
5. Withdrawal of consent. If we rely on your
consent to process your personal data, you have
the right to withdraw that consent at any time. This
will not affect the lawfulness with which we
process your data before receiving notice of your
wish to withdraw your consent. We emphasize
that we do not generally rely on your consent to
allow us to process your personal data if there is
another lawful ground available. If we do rely on
your consent, we will make this clear to you at that
time.6. Viewing and correcting data. You have the right
to have inaccurate personal data rectified or
completed if it is incomplete. In order to do so,
each user can view, manage and/or update his/
her personal data in the Profile Settings.
If we share your personal data with others, we will
notify them of any corrections made whenever
possible. If prompted, and where possible and
lawful to do so, we will also notify you with whom
we have shared your personal data so you can
contact them directly if need be.
7. Deleting data. You have the right to refuse to use
our Services and may ask us to delete or remove
your personal data in certain circumstances. If we
share your data with others, we will notify them of
the edits wherever possible. If prompted, and
wherever possible and lawful to do so, we will also
notify you with whom we have shared your
personal data so you can contact them directly if
need be.
Please see the "User account deleting" section for
more details.
8. Data retention. We will keep your personal data
(1) until you decide to delete your account (upon
request), or (2) as required by law or as
necessary for legitimate business purposes (i.e.
for tax, legal, accounting, fraud, or abuse
prevention, and/or other purposes). This data canbe stored even after an account is deleted.
Upon expiration of the applicable retention period,
we will securely destroy your personal data in
accordance with applicable laws and regulations.
In some circumstances we may anonymize your
personal data so that it can no longer be
associated with you. In this case, such data is no
longer considered personal.
If you consent to receive marketing
communications, we will keep your data until you
unsubscribe, which is possible via the
'unsubscribe' button at the end of our marketing
emails. Additional methods to unsubscribe may be
added in the future.
9. Data portability. You have the right to obtain your
personal data from us, which that you consented
to give us or that was provided to us as necessary
in connection with our contract with you. We will
give you your personal data in a structured,
commonly used, and machine-readable format.
You may reuse it elsewhere if you so wish.
International data transfers
Whale Harry A.Ş. is based in the United States and
United Kingdom. The information collected through
Services will be stored on servers located in the
United States, European Union, and other
destinations (including outside the EEA), to ourservice providers and affiliated businesses for the
purposes described above. This is necessary to
enable you to navigate and use our Services. The
data may be transmitted to our service providers and
affiliates supporting our business operations
(described above).
Note that the countries concerned may not provide the
same legal standards for protection of your personal
data that you have in the EEA. If we transfer your
personal data to countries outside of your country, we
will take the necessary steps to ensure your
information receives an adequate level of security
protection where it is processed and that your rights
continue to be protected.
If you would like to receive more information on the
safeguards that we implement, please contact us.
Privacy Policy
We are Whale Harry A.Ş. ("Whale Harry," "we" or
"us"). We respect your privacy and work hard to
protect the confidentiality of information that you give
us. We will only share your personal data with third
parties in the event that it’s needed for the provision of
services and data you have requested (explained in
detail in this privacy policy).
About us
Whale Harry is the data controller responsible for your
personal data and is the sole owner of the Whale
Harry.com website ("Website"), Whale Harry mobile
and desktop applications, Whale Harry services
(each, a "Service") and all of the information collected
on it. Whale Harry collects information from users in
several ways (explained in detail in this privacy
policy).
This privacy policy applies to personal data that we
collect from you when you visit this Website, create an
account, use our applications or services ("you" or
"your" being interpreted accordingly). It providesinformation on what personal data we collect, why we
collect personal data, how it is used, the lawful basis
on which your personal data is processed, how it is
stored, and how we share information.
As used in this privacy policy, "personal data" means
any information that relates to you from which you can
be identified.
By using our Service or submitting your personal data,
you are agreeing to accept the terms of this privacy
policy, so please read it carefully. If you disagree with
this privacy policy at any point or time, you should
stop using our Services and delete your user account.
Updates
We may update this privacy policy at our discretion
from time to time by posting a new version on our
Website. You should check our Website occasionally
to ensure any changes made are suitable for you. If
required by applicable law, you will be informed of any
significant changes made to the privacy policy.
The current version of this privacy policy was modified
on April 19, 2024.
Personal data that we
collect
There is no need to create an account when
searching and viewing information from certain
markets, such as symbols, quotes, financial data, aswell as ideas and publicly available data of Whale
Harry users.
Data we receive from you:
1. User accounts. If you decide to create an
account, you will need to provide us with some
personal data so we can provide you with access
to our additional services that users benefit from.
You may also elect to provide us with additional
information about you, as described below.
During registration you will be required to provide
us with either:
• your username, email address;
• your account information with one of the
following social Internet services: Facebook,
X (formerly Twitter), Google, Yahoo!, LinkedIn,
Apple; and
• if you want to buy a subscription, we will need
your first name, last name and postal
address.
2. In some cases, you may need to provide and
verify your phone number. You can also add
additional information about yourself in the profile
settings, however, this is not mandatory.
The following information will be publicly
displayed:
• username, the image you have elected to
provide as your user avatar, signature, "About
me", X (formerly Twitter) handle, YouTube
channel link, YouTube username, Facebookprofile, Instagram profile and website, date
joined, subscription level.
3. The following information will not be publicly
displayed:
• your first and last name, phone number and
email.
4. If you register to be a user of Essential/Plus/
Premium/Expert/Ultimate Accounts (a "Paid
User"), our third party payment processor will also
process information about your payment card and
bank account information or payment account
information that we require for the purpose of
recording and processing your account
registration. For further details, please refer to the
point below titled "Payment information", under
the section headed, "When we share your
personal information."
5. Contact data. We also process any personal data
you choose to give when corresponding with us
by phone, email, or otherwise visiting and
interacting with this Website or any other services
we operate.
By providing your phone number, you agree to
receive text messages from us. Message and
data rates may apply. Message frequency varies.
We will not share your contact phone number with
any other parties unless explicitly specified by this
policy.6. Partners data. We also process personal data
you choose to give at registration and connection
to the Partner Program (for more information
please see Partner Program Rules).
7. Cookies and other technologies. We use
browser cookies (small text files placed on your
device) to administer our Site, gather and analyze
statistical information, ensure security, to fight
spam, and for advertising purposes. Cookies
allow us to provide you with a better user
experience when you browse our Website and
also helps to improve its features. More detailed
information on the use of cookies can be found in
our Cookies Policy.
We also use web beacons (tiny graphics with a
unique identifier) for analytics and advertising
purposes and to develop, test, and improve our
services further, as described in our Cookies
Policy.
8. Log files. Like most websites, we use web server
log files. Records in our log files include internet
protocol (IP) addresses (see the "Device
information" section below for further details),
browser types, internet service providers, referring
pages, exit pages, platform types, and date/time
stamps. We use web server log files to administer
the site, provide broad traffic information for site
planning purposes, and to ensure that our terms
of service agreement is being adhered to. Notethat IP addresses are not tied to personal data in
our web server log files.
9. Device information. We collect the following
information about the devices you use to interact
with our services: IP address of the device (from
which we can also infer the country you are
connecting from), device type, operating system,
application and browser version. We collect this
information to prevent spam and abuse of our
services. IP addresses may be considered
personal data in certain jurisdictions, and will be
treated in accordance with this privacy policy.
10.Analytics. When you are using our Website,
mobile and desktop applications, or widgets we
provide to another site, we may collect analytics
information automatically. This information may
include your general device information, device
identifiers (for example, Google Advertising ID, if
you are using an Android device, or Advertising
Identifier (IDFA), if you are using an iOS device),
network information, website, and application
interaction events. We collect pseudonymous data
only and this analytic information does not include
any personal identifiable information from your
profile. We use this information to analyze and
improve the work of our services and applications,
and to develop, test, and improve our service
further. For this purpose we may use internal
analytic as well as third party service providers.
For further details about our use of third partyservice providers, please refer to the Analytics
providers section below.
11.Data we receive from third parties. When you
sign in to your account using your internet service
credentials (Facebook, X (formerly Twitter),
Google, Yahoo!, LinkedIn, Apple), such service
sends us your username and the email address
associated with the credentials you've used. We
neither control nor take any responsibility for the
way third parties provide information about you
and/or process your personal data.
How personal information
is used
We use personal data in various ways that are
necessary to provide the services you intend to use,
certain legitimate interests, and as a necessity in
order to comply with applicable law, as further
described below.
We do not generally rely on your consent to allow us
to process your personal data if there is another lawful
ground available. If we do rely on your consent, we
will make this clear to you at that time.
1. Profile. A profile is a set of information for each
individual user that details his/her viewing
preferences. User settings (chart settings,
toolbars, buttons, etc.) are kept solely for the
purpose of customizing the user's experiencewhen using the Website, applications or user
accounts. We do not share private profile settings
with any third parties.
Note that when you create an account, other
users or visitors may access your public profile
and see any information you have made publicly
available about yourself.
2. User account and profile operations. We use
your contact details, such as username, email
address, or phone number, in the following ways:
• to authenticate your user account, ensure its
security along with the security of our
services, and to prevent spam, fraud, and
abuse;
• to acknowledge, confirm, and deal with your
user account;
• to send all new users a welcome activation
email to verify their email address;
• (For Paid Users) to provide you with
subscription services and contact you
regarding your use of such services. This is
necessary for us to implement your requests;
and
• Paid Users will also receive a notification
email from our payment processor if there are
any issues regarding billing their cards for
auto-renew subscriptions. Users cannot optout of these messages, though they can
delete their account.
3. User account deleting. You may refuse to use
our Website and/or application and may ask us to
delete your account in the Profile settings. Your
account will be deleted after 30 days. During this
time, you can stop the deletion process at any
time.
Please note that if you have requested your
account to be deleted, we will delete the
subsequent personal data you have supplied us.
Some data, such as published ideas/scripts and
messages sent to other users, will be saved as
they have already integrated into our system. This
data must be stored to maintain the integrity of the
platform.
For legitimate business processes and for
compliance with legal obligations, including tax
laws, audits, and security, we must retain certain
data for an extended period. This data includes,
but is not limited to, transaction logs, financial
records, addresses, and employment details. The
duration of retention for each type of data will
comply with specific legal requirements, extending
up to 10 years.
Note that search engines, as well as third parties,
can keep copies of your publicly available
information once your account has been deleted.
It should also be noted that published ideas willremain on the site and messages sent to other
users cannot be deleted.
4. Marketing. We may send you marketing emails
about our products or services that are similar to
the products or services you are subscribed to,
including information about events and other
promotions we feel may interest you. This is
unless you have indicated to us that you do not
wish to receive communications in this manner.
We will send you other promotional information by
email only with your consent, which was given at
the time you provided us with your personal data.
5. Social notifications. We can notify you via email
about new users who have followed you, liked an
idea, new ideas of users that you follow, and so
on.
6. Service-related announcements. On rare
occasions, it may be necessary to send out
service-related announcements. For instance, if
our service is interrupted for a prolonged period or
a major functionality upgrade is released, we
might send all users an email message.
7. Customer service. When you open a support
ticket, we use your contact details as well as
information about your device, server logs, a
description of the problem, along with any other
supporting materials (videos, screenshots, etc.) to
help resolve the issue(s).8. Legitimate interests. We will process your
personal data as necessary for certain legitimate
business interests, which include the following:
• where we are asked to respond to any of your
inquiries, comments, or grievances;
• to administer our services in order to better
understand how visitors interact with the
Website and application, and ensure that they
are presented in the most effective manner for
you and your computer/device;
• to develop and improve our mobile
applications;
• to share personal data among our affiliated
businesses for administrative purposes,
provide subscription services, and in relation
to our sales and marketing activities, except
where we require your consent, as described
above;
• to send you information about our products or
services that are similar to the products or
services you subscribed to (unless you have
refused or opted out of receiving these emails
at the time you provided us with your email
address or you have indicated to us that you
do not wish to receive communications in this
manner). Our legitimate interest is to ensure
our marketing is relevant to you, so we may
process your data to send you information onour products or services that is specifically
tailored to your interests;
• we may anonymize, pseudonymize,
aggregate and de-identify the data that we
collect and use this data for our own internal
business purposes, including sharing it with
our business partners, our affiliated
businesses, agents and other third parties for
commercial, statistical and market research
purposes. For example, to allow those parties
to analyse patterns among groups of people
and conducting research on demographics,
interests, and behavior;
• for internal business/technical operations,
including troubleshooting, data analysis,
testing, research, statistical and survey
purposes, and as part of our efforts to keep
our Website, network, and information
systems secure; and
• to (a) comply with legal obligations, (b)
respond to requests from competent
authorities; (c) enforce our Terms of Use or
House Rules; (d) protect our operations or
those of any of our affiliated businesses; (e)
protect our rights, safety or property, and/or
that of our affiliated businesses, you or others;
and (f) enforce or defend legal rights, or
prevent damage. This means we can storeand disclose your information to law
enforcement authorities, state, or government
agencies if we establish that such disclosure
is necessary to comply with the law. This
includes responses to court orders or
subpoenas, as well as other judicial or
regulatory processes.
11.As used in this privacy policy, “legitimate interests”
means the interests of Whale Harry and our
affiliated businesses in conducting and managing
our business. When we process your personal
data for our legitimate interests, we make sure to
consider and balance any potential impact on you
and your rights under data protection laws. Our
legitimate interests do not automatically override
your interests. We do not use personal data for
activities where our interests override the impact
they may have on our users, unless we have their
explicit consent or those activities are otherwise
required or permitted by law.
When would we share
personal information
We share your personal data with third parties in the
following situations:
1. Service providers. Whale Harry, like many
businesses, occasionally engages with selectedthird parties who act on our behalf to support our
operations, such as (i) card processing or
payment services (see the point below headed
"Payment information"), (ii) IT suppliers and
contractors (i.e. data hosting providers or delivery
partners) as necessary to provide IT support and
enable us to provide subscription services and
other goods/services available on this Website or
to users, (iii) web and mobile analytics providers,
(iv) providers of digital advertising services, and
(v) providers of marketing and sales software
solutions. Pursuant to our instructions, these
parties may access, process or store your
personal data in the course of performing their
duties to us and solely in order to perform the
services we have hired them to provide.
2. Payment information. Paid Users must provide
payment information (name, postal address,
payment card information or payment account
information). This information is used for billing
purposes only and is processed by our payment
processors. When you are making a payment, we
do not have access to your payment card
information. Should we have any issues with
processing an order, the email address you have
provided will be used to contact you.
3. Third-party content providers. When you buy
market data from ICE or other stock exchanges,
we give them your contact details (name, phone
number, address and email) and you sign theagreement. This data is also processed by ICE or
other stock exchanges in order to provide you with
access to the exchanges.
4. Whale Harry affiliated businesses. In order to
provide the services you request from us, our
affiliated businesses may access and process the
information which we collect from you for the
purposes described above, including offering
products and services to you. Our affiliated
businesses will only use your data for the
purposes for which we originally collected said
data.
5. Analytics providers. We may use third-party
service providers to monitor and analyze the use
of our services and mobile/desktop applications.
We use this information to analyze and improve
the work of our services and mobile applications.
We may use Google Analytics as a web analytics
service on the Website, mobile apps and in
conjunction with the widgets we provide.
6. Business transfers. If we sell our business or our
company assets are acquired by a third party,
personal data held by us about our general
account users, subscription account users or
customers may be one of the transferred assets.
7. Administrative and legal reasons. If we need to
disclose your personal data (i) to comply with a
legal obligation and/or judicial or regulatory
proceedings, a court order or other legal process,
(ii) to enforce our Terms of Use, House Rules orother applicable contract terms that you are
subject to, or (iii) to protect us or our contractors
against loss or damage. This may include, but is
not limited to, exchanging information with the
police, courts or law enforcement organisations.
8. Advertising. We display advertising on the
Website and may use remarketing and tracking
features. Remarketing features allow us to display
advertising in a more targeted manner in order to
present advertisements of interest to users, based
on their activity on other websites. Tracking
features allow us to collect information about
impressions, ad clicks and certain actions that
users complete through our Website. This data
also helps us evaluate the performance of ad
campaigns. Note that we collect pseudonymous
data only. We may use the following services for
advertising, remarketing, and tracking purposes:
• Google Ad Manager and Google Ads — they
help us serve and measure the success of
ads on our site. For more information about
how Google uses data, please refer to
their Privacy & Terms document as well
as Google's Privacy Policy. You can opt out of
this by visiting the Network Advertising
Initiative opt-out page or by turning off the
personalization of Google ads via their Ad
Settings page.• Meta pixel — allows us to measure, optimise,
and build audiences for our advertising
campaigns.
• X (formerly Twitter) Conversion Tracking (X
Pixel) — helps us to measure our return on ad
expenditure. For more information about X
(formerly Twitter) data processing, please see
their Privacy policy. Note that we do not share
any personal information with our advertisers.
They can only access general statistics that
include the amount of impressions their ads
have generated as well as clicks.
9. Google reCAPTCHA. We use reCAPTCHA to
check whether data has been entered by a person
or by an automated program. We use this service
to protect our services from spam, fraud and
abuse. reCAPTCHA analyses the behavior of the
visitor using various characteristics and evaluates
various information for analysis purposes (e.g. IP
address, visit duration, or the user's mouse
clicks). This analysis begins automatically, as
soon as the website visitor accesses the website,
and runs in the background. Visitors are not
informed that an analysis is being performed. The
data recorded during analysis is forwarded to
Google.
10.YouTube API services. We use the YouTube API
to share your chosen video ideas to your YouTube
account. When you use this service, you will needto sign in with your Google account and grant us
permission to access your YouTube account. We
will only use this access to upload videos that you
choose to share with us. We will not store, modify,
delete, or view any other data from your YouTube
account. We will also not share your Google
account information with any third parties. You can
revoke our access to your YouTube account at
any time by visiting Google security settings page.
By using this service you are agreeing to be
bound by the YouTube Terms of Service.
Public information on our
site
1. Public profile. When you create your profile on
our Service, other users or visitors may access
your public profile and see any information you
have made available about yourself. When
browsing for trading ideas, they will only be able
to view your market information (i.e. published
ideas and scripts, markets allocation, top
mentioned Symbols, etc.), social information (i.e.
followers and following lists along with the ideas
that you follow and comment on), contact
information (i.e. your About section, avatar, links
to your social media accounts, website, etc.), your
community status (i.e. Moderator or Pro badges,
statistical information such as reputation points,views, likes, followers, registration date, as well
your last visit date). Your email address, however,
will not be visible (unless you choose to make it
visible).
2. Public content. Our Service allows those with a
registered user account to share their charts with
indicators and comments, their ideas, scripts, and
other content with the rest of the internet via our
publish features.
By using public publishing features, you grant us
an irrevocable, perpetual, and royalty-free license
to publish and disclose the content, as well as the
username of the author, which makes you
identifiable.
You can also publish your content as "private".
This means that it will not be displayed in your
profile or your lists of ideas, scripts, etc., nor will it
be indexed by search engines. However, users
who have a direct link to your content will be able
to view it. Note that you will control over who/
which users have access to a link.
When you comment on any content, we also
publish certain information about your comment:
including date, time and application (such as
"Whale Harry for iOS" if you commented on it from
one of our applications).
3. Chats and private messages. When you
communicate with other users in public and
private chats, we store and process yourmessages and any related information. We check
links to make sure there is no malicious software
or content as well as to detect spam and
prohibited images/text. When you use private
messages to communicate, please keep in mind
that the recipients have a copy of your
correspondence as well. This will continue to be
the case even if you delete such correspondence
from your account. Recipients can copy, store
and/or reshare these messages. Be constantly
vigilant of this.
Security of personal data
We use technical and organizational safeguards to
protect your personal data and require third parties
with whom we work to do the same.
We use Transport Layer Security (TLS) encryption
technology in order to protect certain information that
you submit to us. This technology protects you from
having your information intercepted by anyone while it
is being transmitted to Whale Harry or payment
processor. While on a secure page, such as our order
form, the "lock" icon in the browser window is
displayed, confirming that a secure and encrypted
connection has been established with the Website.
We work hard to ensure that our Service is secure
and that we meet industry standards. We also use
other safeguards, such as firewalls, authentication
systems (i.e. passwords, and personal identificationnumbers), and access control mechanisms to control
unauthorized access to systems and data. If you have
chosen to create an account, you are responsible for
doing everything you reasonably can to keep your
access details secret. You must not share these
details with anyone else.
We also do our best to protect user information offline.
All of our users' personal information is restricted to
our offices. Only employees who need to see the
information to perform their jobs are allowed to access
it.
The servers that store personal data are located in a
secure environment in a locked facility.
We are constantly improving the ways we secure,
store, and process the data we collect, including the
addition of physical security measures that help us
counter unauthorized access to our systems.
However, no method of electronic transmission or
storage is 100% secure. Therefore, we cannot
guarantee its absolute security.
Children and sensitive
personal data
This Website is not directed towards children who are
under the age of 18. We do not knowingly contact or
collect personal information from children below the
age of 18 years, or sensitive personal data ("racial or
ethnic origin, political opinions, religious orphilosophical beliefs, trade union membership, the
processing of genetic data, biometric data for the
purpose of uniquely identifying a natural person, data
concerning health or a natural person's sex life or
sexual orientation," etc.). If you believe we have
inadvertently collected such information, please
contact us immediately so that we can either obtain
special consent or delete the information.
Third-party sites
1. Links to other sites. At our discretion we may
add links (web links) to other websites from our
Website. These websites can be run by third
parties with separate and independent privacy
policies. We, therefore, have no responsibility nor
are we liable for any content, activities or privacy
policies of these linked sites. We suggest you
read the privacy policy of each and every site that
you visit.
2. Our hosted charting solutions. Some business
partners use our charting solutions on their own
websites. Such sites may display messages such
as "Powered by Whale Harry" or similar. We do
not control the privacy policies of these sites,
regardless of whether or not these messages are
displayed. Again, we suggest you read the privacy
policy of each and every site that you visit.EEA and UK users' specific
rights
Individuals subject to European and United Kingdom
("UK") data protection laws may have data subject
rights in relation to the personal data we hold on them
(described in detail below). This may, in and of itself,
be subject to limitations and/or restrictions.
If you are located in the EEA or UK, please contact us
to exercise your rights.
1. Accessing data. If prompted, we will confirm
whether or not we are processing your personal
data and if so, we will provide you with a copy of
that personal data along with any other pertinent
details. If you require additional copies, we may
need to charge a reasonable fee, but this can be
discussed and depends on the situation.
2. Restricting the processing of personal
data. You may ask us to restrict or 'block' the
processing of your personal data in certain
circumstances, for example, if you contest the
accuracy of the data or object to us processing it.
We will notify you before we lift any restriction on
processing. If we share your personal data with
others, we will notify them of the restriction
wherever possible. If prompted, and if it is
possible and lawful to do so, we will also notifyyou with whom we have shared or will share your
personal data so you can contact them directly.
3. Objections. You may:
• ask us to stop processing your personal data
at any time, and we will do so. If we are
relying on a legitimate interest to process your
personal data, then it should not be a problem
unless we demonstrate compelling legitimate
grounds for processing;
• object to our processing of your data for the
purposes of direct marketing at any time. This
can be done by clicking the "unsubscribe"
button in our marketing emails; and
• refuse to receive service notifications via
email (for example, when a user you are
subscribed to publishes a chart, idea, etc.).
This can be adjusted in the User Settings.
4.
5. Withdrawal of consent. If we rely on your
consent to process your personal data, you have
the right to withdraw that consent at any time. This
will not affect the lawfulness with which we
process your data before receiving notice of your
wish to withdraw your consent. We emphasize
that we do not generally rely on your consent to
allow us to process your personal data if there is
another lawful ground available. If we do rely on
your consent, we will make this clear to you at that
time.6. Viewing and correcting data. You have the right
to have inaccurate personal data rectified or
completed if it is incomplete. In order to do so,
each user can view, manage and/or update his/
her personal data in the Profile Settings.
If we share your personal data with others, we will
notify them of any corrections made whenever
possible. If prompted, and where possible and
lawful to do so, we will also notify you with whom
we have shared your personal data so you can
contact them directly if need be.
7. Deleting data. You have the right to refuse to use
our Services and may ask us to delete or remove
your personal data in certain circumstances. If we
share your data with others, we will notify them of
the edits wherever possible. If prompted, and
wherever possible and lawful to do so, we will also
notify you with whom we have shared your
personal data so you can contact them directly if
need be.
Please see the "User account deleting" section for
more details.
8. Data retention. We will keep your personal data
(1) until you decide to delete your account (upon
request), or (2) as required by law or as
necessary for legitimate business purposes (i.e.
for tax, legal, accounting, fraud, or abuse
prevention, and/or other purposes). This data canbe stored even after an account is deleted.
Upon expiration of the applicable retention period,
we will securely destroy your personal data in
accordance with applicable laws and regulations.
In some circumstances we may anonymize your
personal data so that it can no longer be
associated with you. In this case, such data is no
longer considered personal.
If you consent to receive marketing
communications, we will keep your data until you
unsubscribe, which is possible via the
'unsubscribe' button at the end of our marketing
emails. Additional methods to unsubscribe may be
added in the future.
9. Data portability. You have the right to obtain your
personal data from us, which that you consented
to give us or that was provided to us as necessary
in connection with our contract with you. We will
give you your personal data in a structured,
commonly used, and machine-readable format.
You may reuse it elsewhere if you so wish.
International data transfers
Whale Harry A.Ş. is based in the United States and
United Kingdom. The information collected through
Services will be stored on servers located in the
United States, European Union, and other
destinations (including outside the EEA), to ourservice providers and affiliated businesses for the
purposes described above. This is necessary to
enable you to navigate and use our Services. The
data may be transmitted to our service providers and
affiliates supporting our business operations
(described above).
Note that the countries concerned may not provide the
same legal standards for protection of your personal
data that you have in the EEA. If we transfer your
personal data to countries outside of your country, we
will take the necessary steps to ensure your
information receives an adequate level of security
protection where it is processed and that your rights
continue to be protected.
If you would like to receive more information on the
safeguards that we implement, please contact us.
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